SUPPORT IT
VIP & EXECUTIVE EXECUTIVE IT
VIP SUPPORT

Technicien expérimenté, bilingue anglais, avec une expertise reconnue en support VIP, gestion de parc et maintenance systèmes & réseaux.

Célibataire · Sans enfant · Véhiculé

Experienced technician, fluent in English, with proven expertise in VIP support, asset management, and systems & network maintenance.

Single · Mobile

Expertise

Windows Expert
macOS & iOS Support

Executive Support

VIP & Gants BlancsVIP & White Gloves

  • Accompagnement COMEXC-Level Support
  • Gestion du stress & diplomatieStress management & diplomacy
  • Confidentialité absolueAbsolute confidentiality

Microsoft 365 & Cloud

  • Modern Workspace / Intune
  • Azure AD / Autopilot
  • Cloud Migration / Exchange
  • MDM (Mobile Device Mgmt)
  • Zero-Touch Deployment

Process & ITSM

ITIL & GouvernanceGovernance

  • ServiceNow / JIRA / GLPI / Remedy / SILA
  • SCCM & MECM
  • Respect rigoureux des SLAStrict SLA compliance
  • Gestion du ChangementChange Management

PARCOURSCAREER

2022 — 2025

Support VIP Executive

SPIE

Clients : Arsène Taxand, Hmarket, Givenchy

Masteurisations, déploiements, Assitance utilisateurs VIP, .Masterizations, deployments, VIP support .

2019 — 2022

Technicien Support VIPVIP Support Technician

Arianespace / ArianeGroup

Support COMEX en environnement souverain hautement sécurisé.C-Level support in a highly secure sovereign environment.

2018 — 2019

Support N2L2 Support

Training Orchestra

Support utilisateurs N1 N2User support L1 L2

2001 — 2018

Support Proximité N2/N3On-site Support L2/L3

Sanofi (Siège Mondial)

17 ans d'expertise au sein d'un leader mondial pharmaceutique.17 years of expertise within a global pharmaceutical leader.

References

Radio France

Raphael DECUREY

DSI Radio France

Contact
ArianeGroup

Alan DEREUX

ArianeGroup

Contact
Training Orchestra

Stanislas KHONDJI

Training Orchestra

Contact

AGENCES & PARTENAIRES AGENCIES & PARTNERS

Lynx RH Page Personnel GITEC UPSKILLS AFDTech